Refunds
Last updated: 20 October 2026.
Delivery
Briefs are delivered as PDF files you download from your library in the app. There is no physical shipment.
One-off briefs
If a paid one-off brief materially misses the watchlist you submitted in the app, request a refund within 7 days of delivery. Email help@argusbees.com from the account address. A failed or cancelled run can be started again from the library. A delivered brief is covered by this refund, or you can start a new brief under your plan. There are no human revision rounds.
Subscriptions
Cancel anytime from Billing in the app, or by emailing help@argusbees.com. You keep access until the end of the current billing period. A cancellation does not refund unused days in that period, unless the law or Paddle’s return policy requires a refund.
Who handles the return
Email help@argusbees.com to request the one-off refund above. Paddle charges the card, issues the invoice, and processes the return after we pass an approved refund to them.